01 — ANSWER
Answer business questions
Help customers understand your services, policies, ordering process, and FAQs using information you approve.
Custom chatbots for real business needs
Your business.
Your knowledge.
Your chatbot.
Answer customer questions, help visitors find the right products, and collect useful requests — even when your team is off the clock. Built around your knowledge and workflow, with a focus on security and efficient, self-hosted infrastructure.
With cybersecurity as a core principle.
Your knowledge, put to work.
Bring your business information into helpful customer conversations.
WebsiteDocumentsProduct catalog
Security in focus
Access controls and deliberate data handling.
Built for efficiency
Compact infrastructure. Thoughtful resource use.
ANSWER QUESTIONSSEARCH PRODUCTSCOLLECT REQUESTSGUIDE CUSTOMERS
What your chatbot can do
Help customers take the next step.
From a quick question to a detailed product request, we configure the capabilities that fit your business.
02 — FIND
Search your product catalog
Help visitors explore your catalog and narrow their choices using the product details you provide.
03 — GUIDE
Walk through custom choices
Guide customers through options, measurements, and specifications for products that need more than an add-to-cart button.
04 — CAPTURE
Collect leads and requests
Gather contact details and the information your team needs to follow up on a quote, product inquiry, or custom order.
05 — FOLLOW THROUGH
Support customer emails
Configured workflows can email customers about product requests or invoices, keeping the next step connected to the conversation.
06 — UNDERSTAND
See what customers ask
Conversation history and usage insights help reveal common questions, missing information, and opportunities to improve your chatbot.
With cybersecurity as a core principle
Security belongs in the foundation.
Cybersecurity is a core principle at Aquila. It shapes how we approach administrative access, business knowledge, deployment controls, and the customer information our chatbots handle.
Useful capabilities.
Defined boundaries.
We choose what each chatbot can access and do around the needs of your business.
Controlled accessApproved knowledgeConfigured tools
Protected administration
Chatbot management sits behind an authenticated admin interface, with deployment keys that can be revoked.
Knowledge scoped to each bot
Each chatbot uses its own configured knowledge sources, with approval controls for the material it can draw from.
Tools enabled deliberately
Customer-facing capabilities are configured for the agreed workflow. Additional tools are enabled when the use case calls for them.
Transparent data handling
Automated-chat disclosure and a published privacy policy explain the service and how conversation data is handled.
Thoughtful infrastructure
Built for your business. Mindful of resources.
Our chatbot inference runs on compact, self-hosted infrastructure rather than large-scale data-center compute. We focus on making practical use of the resources we operate and avoiding unnecessary hardware.
Compact by design
A carefully sized setup supports our chatbot service without a sprawling compute footprint.
Efficiency as a priority
We design around useful customer workflows and deliberate resource use, keeping infrastructure focused on the work it needs to do.
Built from your business information
Useful answers start with your knowledge.
We bring together the information your customers need and approve what your chatbot can use. As your products or policies change, its knowledge can be updated.
Your website
Service descriptions, business details, and helpful pages from your site.
Your documents
PDFs, guides, order forms, and other reference material.
Your products
Catalog information, product descriptions, and available options.
Your policies & FAQs
Approved answers to the questions your team handles most often.
Built for your workflow
Your business sets the direction.
We shape the chatbot’s tone, questions, product guidance, and follow-up steps around how your business works. Start with the tasks that matter most and add capabilities as your needs grow.
01. Learn your businessChoose the customer needs to address and gather your source material.
02. Build and reviewConfigure the knowledge and workflows, then test representative customer questions.
03. Add it to your websiteInstall a chat widget styled for your business.
04. Keep improvingReview conversations and update information as your business evolves.
Managed by Aquila
A chatbot with support behind it.
We handle setup, hosting, and ongoing chatbot updates so your team can focus on serving customers.
What you get
A branded website chat widget, custom business knowledge, configured conversation behavior, managed hosting, conversation history, and usage insights. We agree on the tools and customer workflows included in your setup before launch.
Privacy & transparency
Be clear with your customers.
Our chat interface includes an automated-chat disclosure and a link to our privacy policy. Conversations are stored to support the service and help improve it. Read our policy for details about data handling, retention, and privacy requests.
Aquila Custom AI
Let’s build your chatbot.
Tell us what your customers ask, what you sell, and where your team spends time repeating itself. We’ll help you choose a useful place to start.